Frequently Asked Questions (FAQs)

Below are the most frequently asked questions that the Hawk FX team have been asked by our Personal Clients.

Helping clients with their international money transfers is our core business, which means our clients receive excellent customer service. Over the phone, a dedicated Currency Expert will provide jargon-free step-by-step guidance through the whole process. Also, you can setup your money transfers online 24/7 via our online portal, safe in the knowledge your dedicated Currency Expert is available should you have any questions.

Hawk FX offers a broad range of products and services, and we provide bank-beating exchange rates. On large currency transfers, this saves many of our clients thousands of pounds.

The rate quoted includes our small fee and shows how much you will pay and how much currency you will receive. There are no other Hawk FX account charges or payment fees, ensuring you get as much as possible for your money.

The time it takes for an international money transfer depends on the currency, destination and the receiving bank. In many cases, the funds arrive on the same day or within two working days for less regular destinations.

We can arrange international money transfers in 37 global currencies. To view the list of currencies click here.

The whole process is straightforward, and you receive help at every stage.

Register over the phone or online in a just a few minutes to open an account with us.

A dedicated Currency Expert will contact you to discuss your foreign currency requirements and guide you on the solution that best meets your requirements and keep you informed about news and movements of the currency markets.

When you are ready to make your international money transfer, your Currency Expert will reconfirm the details before actioning your requests. You can also setup money transfer online.

Transferring huge volumes of money internationally on behalf of our clients allows us to buy currency at better exchange rates and we work on smaller margins than most, which means we can offer very competitive exchange rates to our clients.

Still have questions? A Currency Expert is ready to help

Working out what is the best way to make an international money transfer can be daunting – industry jargon, keeping up-to-date with what’s impacting or likely to influence currency markets, and do not forget regulations and country laws.

Our Currency Experts would be pleased to help you with any questions. To speak to a Currency Expert – contact us.